A: The Encounter button takes you to your most recent or ongoing match. This page acts as a pre-game lobby for teams and players participating in a tournament match. The page features a chat function at its center, which allows all teams to communicate and iron out any pre-match details. Teams and their players are displayed on both sides of this chat.

A: On the Encounter page, you'll find a progress bar at the top, showing the current status of the match setup. In addition, there's a dynamic hero section that provides buttons related to each status. These statuses range from waiting for teams to be ready, map selection, transition to the game lobby, result reporting, to the final scores display. This page is designed to ensure a seamless and organized experience for all players before the match kicks off.

A: If you're having trouble joining the in-game lobby from the Encounter Page, first ensure that you've entered the correct lobby details provided on the page. If the problem persists, reach out to your team captain or the opposing team in the chat to inform them of the issue. You can also use the 'Call Admin' button located at the top right of the Encounter Page to request assistance from an admin, who will help resolve the issue as soon as possible.

A: If you encounter a technical issue or bug on the Encounter Page, please report it to our customer support team by clicking on the 'Open a Ticket' button at the footer. Be sure to provide as much information as possible, including screenshots or screen recordings if available, to help our team investigate and resolve the issue quickly. Your feedback is invaluable to us, especially during our BETA phase, as it helps us improve the platform for all users.